2. Information We May Collect

We may collect information that you provide directly, information generated through your use of the LMS, and information provided by authorized institutional systems or program administrators.

This may include:

• Name, email address, organization, job title, and contact information
• Login credentials or authentication information
• Course registration and enrollment information
• Program participation, course progress, assignment submissions, quiz results, completion records, and certificates
• Communications with instructors, facilitators, administrators, or support staff
• Technical information such as IP address, browser type, device information, operating system, access times, and usage logs
• Payment, billing, or transaction-related information, where applicable
• Other information submitted through forms, surveys, assessments, discussion boards, or course activities

3. How We Use Information

We may use LMS-related information to:

• Provide access to courses, programs, events, and learning materials
• Manage enrollment, participation, completion, and certification
• Communicate with users about programs, course updates, administrative matters, and support needs
• Improve the LMS experience, course design, instructional quality, and program effectiveness
• Analyze participation, engagement, learning outcomes, and operational performance
• Support institutional reporting, compliance, security, and administrative needs
• Process payments or manage program access, where applicable
• Protect the security, integrity, and proper use of the LMS

4. Learning Records and Program Data

The LMS may generate records related to user participation, including course progress, activity logs, assessment results, completion status, certificates, and other learning-related data.

These records may be used by the Rick Goings Institute, Rollins College, instructors, facilitators, program administrators, and authorized support personnel for educational, administrative, operational, and reporting purposes.

5. Sharing of Information

We do not sell personal information.

We may share information with:

• Rollins College departments, staff, faculty, and administrators with a legitimate educational, operational, or institutional need
• LMS vendors, technology providers, payment processors, analytics providers, or other service providers that support the LMS
• Program sponsors, employers, or organizational partners, where participation is sponsored, contracted, or administered through an external organization
• Legal, regulatory, or institutional authorities when required by law, policy, subpoena, court order, or other lawful request
• Other parties with your consent or as otherwise disclosed at the time information is collected

Service providers are expected to use information only as necessary to provide services to the Institute or Rollins College.

6. Use of Cookies and Similar Technologies

The LMS and related tools may use cookies, pixels, log files, session tracking, and similar technologies to support system functionality, authentication, security, analytics, and user experience.

Users may be able to manage cookie preferences through their browser settings, although disabling certain cookies may affect LMS functionality.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials and for notifying us promptly if they believe their account has been compromised.

8. Data Retention

We retain information for as long as reasonably necessary to support educational, administrative, legal, operational, and institutional purposes.

Retention periods may vary depending on the type of information, program requirements, institutional policies, contractual obligations, legal obligations, and system requirements.

9. User Choices and Access

Depending on the nature of the program and applicable policies, users may request access to, correction of, or deletion of certain personal information.

Some information may need to be retained for legitimate educational, administrative, legal, contractual, or institutional purposes.

Requests may be submitted to rgi@rollins.edu.

10. Third-Party Links and Tools

The LMS may include links to third-party websites, platforms, tools, resources, or embedded content. Those third-party services may have their own privacy policies and practices.

The Rick Goings Institute and Rollins College are not responsible for the privacy practices or content of third-party websites or services not controlled by the Institute or College.

11. Children’s Privacy

The LMS is intended for adult learners, executive education participants, institutional users, and other authorized users. It is not intended for use by children under the age of 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted through the LMS or other appropriate channels. Continued use of the LMS after updates are posted means you acknowledge the revised Privacy Policy.

13. Contact

Questions about this Privacy Policy may be directed to rgi@rollins.edu.